Hours of Operation
Set standard business hours for each day. Choose “Closed” or set open/close times.
| Day | Status | Open | Close |
|---|---|---|---|
| Sunday | |||
| Monday | |||
| Tuesday | |||
| Wednesday | |||
| Thursday | |||
| Friday | |||
| Saturday |
Set standard business hours for each day. Choose “Closed” or set open/close times.
| Day | Status | Open | Close |
|---|---|---|---|
| Sunday | |||
| Monday | |||
| Tuesday | |||
| Wednesday | |||
| Thursday | |||
| Friday | |||
| Saturday |
The objective of this Disaster Recovery Plan is to provide guidance to ______________________ management for the restoration of Information Technology facilities. Where appropriate, this Disaster Recovery Plan should be activated in conjunction with the organization’s Business Continuity Plan.
This plan describes the IT framework and procedures to be activated in the event of a disaster occurring, to enable recovery of IT services provided to ______________________.
Although ______________________ has facilities located in multiple locations, this plan covers these facilities as well.
This Disaster Recovery Plan establishes procedures to recover the IT System following a disruption. The following objectives have been established for this plan:
The Disaster Recovery Plan applies to the functions, operations, and resources necessary to restore and resume ______________________ operations.
The scope of the procedures documented in this Disaster Recovery Plan is restricted to IT Infrastructure at ______________________.
The scope of the procedures covers the following systems:
Various scenarios were considered to form a basis for the plan, and multiple assumptions were made. The applicability of the plan is predicated on the following key principles:
The following assumptions were used when developing the Disaster Recovery Plan:
For disaster recovery to be effective it is agreed that:
If the pre-arranged site proves to be unsuitable due to an unanticipated situation or event, an alternative site should be identified. The following criteria should be considered when selecting a site:
| Location Name | Address | Phone | Notes | Actions |
|---|
This Disaster Recovery Plan complies with the ______________________ Disaster Recovery Planning policy as follows:
Perform Business Impact Analysis to identify business critical activities and timeframes within which systems must be restored. Enter the time required to recover the relevant systems in relation to the support of the business-critical activities. Use this table as a reference when coordinating continuity activities between business functions and IT systems.
| Business-Critical Activity | Supporting System(s) | Recovery Time Required | Notes | Actions |
|---|
Each system and a description of its function are outlined below.
| System | Description | Actions |
|---|
______________________ sets forth an order of succession so that decision-making authority for the Disaster Recovery Plan is uninterrupted. The Disaster Recovery team is responsible for ensuring the safety of personnel and the execution of procedures outlined in this Disaster Recovery Plan.
| Order | Role | Name / Organization | Phone | Notes | Actions |
|---|
| Date | Version | Comments | Actions |
|---|
| Document Name | Related Section | Description / Location | Actions |
|---|
| Name / Role | Phone | Actions |
|---|
NOTE: Identify team names and leaders; do not include the actual names of personnel as these are subject to change.
| Vendor / Support Org | Service / Product | Contact / Phone | Notes | Actions |
|---|
Recovery Point Objective (RPO) describes the age of the data you want to restore.
Recovery Time Objective (RTO) is the time needed to recover from a disaster.
| Application / System | Priority | RPO | RTO | Dependencies / Notes | Actions |
|---|
Equipment needed in the event of a disaster is inventoried in the IT Asset Inventory spreadsheet. The total number of workstations should be at least half of the amount in the inventory.
See the IT Asset Inventory spreadsheet for hardware and software.
| Device Name | Role | OS | Serial / Asset Tag | Location | Notes | Actions |
|---|
| Printer | Model | Location | Notes | Actions |
|---|
Based on the assessment of the event, the plan will then be activated by the Community Manager.
Activate the Disaster Recovery Plan if one or more of the following criteria are met:
If the plan is to be activated, the following steps occur:
In the event of a disaster, perform the following steps before deciding to INVOKE the Disaster Recovery site. There are two scenarios for a disaster occurrence.
| Name | Role | Phone | Notes | Actions |
|---|
Deploy the emergency evacuation plan.
In this scenario:
The Disaster Recovery Coordinator will contact Maintenance to prepare areas in Community Center for alternate location.
The DR Coordinator will engage Sundance Networks (Sundance Networks, Inc.) to begin the recovery process.
The Disaster Recovery Coordinator will contact the Maintenance Department and identify who is required to be onsite in the Disaster Recovery facility.
| Employee | Position | Phone Number | Email Address | Actions |
|---|
The Disaster Recovery Coordinator will contact all personnel who are not required on the Disaster Recovery site to notify them of the invitation and to ask them to stand by for further instruction later.
| Employee | Position | Phone Number | Email Address | Actions |
|---|
Utilize the following procedure to assess the extent of the damage to the system and/or facility. Involve appropriate vendors as necessary.
The response procedure is critical to efficiently managing a disaster situation and reducing the impact on business operations. The following tasks must be completed by the responsible party and used as the trigger for the initial response to the disaster scenario. This checklist ensures all relevant activities have been performed within the required time frames.
| Ref | Activity | Responsibility | Timeframe | Signoff | Actions |
|---|
| Task | Performed By | Signoff By |
|---|---|---|
Considering each disaster is different and plan deactivation is unique to the situation. A checklist should be developed for the particular plan deactivation; however, it should include the following essentials.
Describe the communication process in the event of a disaster situation. External communication is required to keep key stakeholders informed of project status, issues, and risks.
The following table shows the communication for the project.
| What | Audience | Frequency | Prepared By | Purpose | Media |
|---|---|---|---|---|---|
| Role | Message |
|---|---|
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will provide employees with a safe alternative-working environment as required. |
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has ensured that facilities will be available to ensure employee safety. |
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will rapidly alleviate the current problem at hand and provide continuous updates on the situation. |
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will provide appropriate contact information to all employees. |
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is the single point of contact for inquiries. |
| Role | Message |
|---|---|
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has ensured that facilities will be available to ensure client’s safety. |
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can continue the exceptional, expected service to our clients. |
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can continue to meet all financial, legal, and Current Company obligations. |
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is working to rapidly alleviate the current problem at hand and will provide continuous updates on the situation. |
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provides a single point of contact for such inquiries. |
(Communications Plan content below will be replaced with an improved layout.)
The response procedure is critical to efficiently managing a disaster situation and reducing the impact on business operations. The following tasks must be completed by the responsible party and used as the trigger for the initial response to the disaster scenario. This checklist ensures all relevant activities have been performed within the required time frames.
| Ref | Activity | Responsibility | Timeframe | Signoff | Actions |
|---|
| # | Task | Details | Owner | Actions |
|---|